DWSD Announces New Position Focusing on Opportunity and Inclusion

Detroit Water and Sewerage Department Opportunity & Inclusion Director Tiffany Jones

Photo courtesy of the Detroit Water and Sewerage Department 


The Detroit Water and Sewerage Department (DWSD) announces a groundbreaking commitment to opportunities and inclusion for contractors, suppliers and employees. To support this bold vision, DWSD Director/CEO Gary Brown has chosen Tiffany Jones as the first Opportunity & Inclusion Director effective this month.

The DWSD Opportunity & Inclusion Director will develop and execute a workplan around the following areas specific to DWSD, and to support Mayor Mike Duggan’s citywide initiative to create inclusive opportunities for Detroiters and minorities. The four primary goals are:

  • Outreach to and engage with construction and professional services firms with a focus on opportunities and inclusion for minority and Detroit-based contractors;
  • Develop incentives related to DWSD contracts to comply with Mayor Duggan’s Executive Order 2016-1 that requires at least 51% of the hours performed on City contracts more than $3M is done by Detroit residents;
  • Implement a workforce development strategy to support expanding the Lead Service Line Replacement Program to replace 5,000 pipes per year; and
  • Create strategies and initiatives around employee diversity and inclusion in promotional opportunities.

“This is a critical time in our history to engage minority and Detroit-based contractors in DWSD’s projects with more work coming down the pipeline,” said Brown. “With Tiffany’s background in public relations, her capacity to engage audiences, her depth of knowledge on DWSD operations, and her commitment to diversity and inclusion, she is the optimal choice to lead the organization to vastly improve opportunity and inclusion.”

Brown added that DWSD is amid a five-year, $500 million Capital Improvement Program to upgrade the aging water and sewer infrastructure. This program will accelerate in the coming years with additional dollars expected from the Infrastructure Investment & Jobs Act, which in turn increases the opportunities for minority and Detroit-based contractors.

Tiffany Jones was previously the Public Affairs Director and served in that role since coming to DWSD in February 2018. Jones has more than 20 years of public relations experience. At DWSD, she oversaw DWSD’s communications strategy which included guiding the messaging and writing standards across the organization. She led the launch of DWSD’s first coordinated advertising campaign, which continues to evolve, and collaborated with internal groups to develop outreach material related to construction projects, including the creation of the Lead Service Line Replacement Program packet. For the past two years, she has managed and moderated DWSD’s Annual Construction Contractor Workshops.

Jones earned a master’s degree in public relations from Ball State University and a bachelor’s degree in communications from North Carolina A&T State University. She is also a graduate of the Detroit Regional Chamber’s Leadership Detroit Class XXXVII.



Bryan Peckinpaugh, previously the DWSD Public Affairs Deputy Director, has been promoted to Public Affairs Director.

About the Detroit Water and Sewerage Department The Detroit Water and Sewerage Department (DWSD) serves more than 230,000 accounts that includes a residential population of nearly 700,000. DWSD’s water system consists of more than 2,700 miles of water main and 30,000-plus fire hydrants, and the combined sewer collection system has nearly 3,000 miles of sewer piping, more than 90,000 catch basins and 16 green stormwater infrastructure projects within the city of Detroit. Beginning in June 2019, DWSD embarked on a five-year, $500 million program to begin to address the aging infrastructure, including replacing lead service lines. To learn more about DWSD or to request water services, make payments, enroll in assistance programs, or report water or sewer emergencies, call DWSD Customer Care at 313-267-800

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