It’s no secret or surprise that the COVID-19 pandemic upended information technology (IT) around the world.
From a corporate enterprise perspective, the heavy lifting of transferring critical company data from office computers to at-home workstations could have easily spelled disaster for some companies not prepared for the digital WFH shift.
In fact, CEO Today Magazine wrote in an article that the “very idea of implementing mass remote working within a matter of days would have been dismissed,” due to very real concerns centered around the competency of employees’ digital skills, equipment handling, and the ever-so-often job shift as in-person responsibilities (for office workers especially) came to a halt.
During this precarious time, however, companies did what they could and embraced the uncertainty and built the plane and they were flying, so to speak.
As a result, according to the magazine article, “perceptions of IT,” technology and digital solutions have changed throughout the corporate enterprise. Organizations now are “no longer concerned” about the challenges or logistics of adapting to a new digital infrastructure. With over a year under their belts, companies have gotten acclimated with knowing that the length of time, cost, and resources can be actualized by just providing their staff with the right tools and necessary data to do their job roles from the comfort of their living room or wherever their makeshift office is.
This trend is set to continue, recent statistics from market analyst, IDC, confirmed, which showed IT and digital transformation investment is supposed to exceed $6.8 trillion between 2020 – 2023, as businesses, organizations, and government bodies worldwide get ready for the “new normal.”
Yet, with technology always set to grow exponentially — especially given the present times with rapidly shifting technological needs — corporate enterprises are being tasked with being flexible in response to ever-changing market demands. With those changes, the increasing (but ever-present) relationship between businesses and IT providers has never been as vital as it is today when it comes to lasting business success and business growth, according to the article. Below are some reasons why.
iConnectivity
According to a report from Stanford, in 2020, about 40 percent of the U.S. labor force was working remote – requiring a tactical, large-scale plan to rethink how America went to work, from home at least.
According to the CEO Today article, without an internal IT resource or an IT solutions partner, it’s possible that numerous organizations aren’t using the full extent of cloud-based connections. With many relying on subscription-based applications like Office 365 for remote workers, security issues were at play with concerns over hacking.
Although the world may be back open so to speak, many of those virtual workers are either back in the office full time, part-time, or still 100 percent virtual. Thinking about proper IT support could make all the difference with working remotely – no matter the stage of the pandemic.
The Digital Difference
Although the cloud-based technological platform is convenient for ease of access it’s important to know that being “always-on” when it comes to working after hours.
“However, digital solutions aren’t just there to power global, remote operations,” according to the article. “When maximized to full potential, they can provide access to valuable data and insights, which can be used to identify core business challenges, improve workflow and enhance customer experience.”
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