Reminder: Call center for COVID vaccines at TCF opens Monday for some Detroit residents

FOR RELEASE: January 10, 2021

MEDIA CONTACT:
John Roach, 313-244-7857
roachj@detroitmi.gov

Who is Eligible to receive the vaccine at TCF?

• Any Detroit resident 75 and older
• Any “good neighbor”  65 and older who drives a 75 year old to TCF
• Group B essential workers, including K-12 teachers and support staff and child care workers

Access to vaccinations at TCF gradually will expand to other eligible groups as the supply of doses provided to the City allows.

How to schedule an appointment

Starting Monday, Detroit residents age 75 and older and their “good neighbor” drivers 65 and over, will be able to call 313-230-0505 starting Monday to schedule an appointment at the TCF center.  The first appointments will take place on Wednesday.

Detailed information on the TCF testing site is available at www.detroitmi.gov.  As additional independent vaccination sites at pharmacies and elsewhere come online in the city, a map of locations will be added to the website.

Scheduling details

Vaccinations will be administered by appointment only.  Workers and residents will not be vaccinated without having first made an appointment. Individuals can book an appointment by calling the scheduling number at 313-230-0505.  The Call Center will be open from 9 AM to 6 PM Monday through Friday.

Senior Citizens scheduling appointments will be required to provide their name, residence address and age.  For greater efficiency and convenience, the city is recommending that when possible, eligible members of the same family or neighbors schedule jointly and arrive in the same vehicle.  Group B essential workers will be required to provide the name of their employer and their most recent pay stub to verify their eligibility.

Second vaccination required

When they schedule their appointment, individuals will be provided TWO appointment dates, one for the first dose and another for the required second dose.  Call center staff will contact each scheduled person prior to their second appointment to remind them.  Individuals also will be provided specific instructions on when and where to arrive to the TCF Center, where they will be required to fill out a basic consent form.

After receiving their vaccination, individuals will be required to remain in their vehicles inside the TCF garage for a period of approximately 15 minutes to make sure they are not experiencing any side effects.  Medical staff will be on hand to assist any who may experience any side effects.  Appointments should last approximately one hour once the person enters the TCF garage.

Using the model it employed at the State Fairgrounds, city officials are confident they will be able to run a smooth and efficient process.

Activating the TCF Center is part of Mayor Duggan’s three-step process for expanding access to the COVID vaccine. The other two steps are:

• City Essential Workers. Detroit police officers and DDOT bus drivers are in the process of  being vaccinated on a strictly voluntary basis. Police officers are being vaccinated precinct-by-precinct at the Detroit Fire Department’s Walter Harris training facility after the end of their shift and will be paid one hour of straight time.  DDOT personnel will be vaccinated at their respective DDOT terminal and also will be paid for one extra hour after their shift.  Vaccinations for DDOT and DPD employees are expected to take about one week.  After DPD and DDOT, other city departments providing essential services will be scheduled for employee vaccinations.
• Senior Citizen buildings & homeless shelters. This week, the Health Department, in partnership with Wayne State University medical, nursing and pharmacy students will begin vaccinating at 60 senior citizen buildings and 29 homeless shelters in the city. Staff will visit two senior buildings and one homeless shelter every day and expect to complete their work at all 89 facilities by the end of February.