As temperatures begin to drop, DTE Energy is stepping up to help Michigan families stay safe and warm this winter. Through its Low-Income Self-Sufficiency Plan (LSP), eligible customers can access affordable, fixed monthly payments and up to $3,000 in past-due balance forgiveness. To qualify, applicants must be DTE customers and meet income guidelines.
“Michigan winters can be challenging, and no one should have to make the difficult choice between staying warm and meeting other essential needs,” said Evette Hollins, vice president of Customer and Community Engagement, DTE Energy. “We understand the stress financial hardship can bring, especially during the coldest months. That’s why our Low-Income Self-Sufficiency Plan is more than just a program – it’s a lifeline. By offering predictable monthly bills and forgiveness of past-due balances, we can help families feel secure, supported and cared for when they need it most.”
The 24-month program allows customers to pay a fixed monthly amount based on income and energy usage while benefiting from forgiveness of past-due balances. DTE’s LSP coincides with the recently expanded Michigan Energy Assistance Program (MEAP) funding, now allowing households earning up to 60% of the state median income, approximately $70,000 annually for a family of four, to enroll in the program and receive critical support.
Key benefits of the LSP include:
- Shutoff protection throughout enrollment
- Affordable, fixed monthly payments tailored to household income and energy needs
- No late fee charges during active participation
- Up to $3,000 in forgiveness toward past due balances: $600 upon enrollment, another $600 after Year 1, and up to $1,800 upon program completion
- Energy usage reviews every six months to adjust payments and credits issued if usage is lower than estimated
Customers can call 2-1-1 to get connected with energy assistance agencies that will guide them through the application process.
DTE also offers additional energy assistance programs including Senior Winter Protection, Active Military Protection, Medical Emergency Protection and more. For more information, visit dteenergy.com/help.
