(L) Bobbie Goodrum, Ph.D, (R) Nicole Pilgrim, Images courtesy of Matrix Human Services
Matrix Human Services, a nonprofit with a 118-year legacy of breaking the cycle of poverty, is set for a transformative future with the appointment of Nicole Pilgrim as Chief Operating Officer and Dr. Bobbie Hayes Goodrum as Vice President of Early Childhood Programs. These strategic leadership additions signal a new era of innovation, efficiency, and educational equity as the organization continues its mission to empower Detroit’s most vulnerable communities.
With more than two decades of leadership experience, Nicole Pilgrim steps into her new role as COO, bringing a wealth of expertise in human resources, organizational strategy, and operational excellence. Pilgrim will oversee Matrix’s daily operations, drive strategic initiatives, and ensure organizational efficiency, all while continuing to strengthen the nonprofit’s mission of delivering impactful programs and services in Detroit.
Starr Allen-Pettway, recently appointed Chief Executive Officer of Matrix Human Services in January 2025, will continue to embody the values that have driven her success and tireless efforts to uplift others, both in her professional career and her personal endeavors. Starr’s passion for mentorship is central to her leadership style. Over the years, she has demonstrated an unwavering dedication to helping others unlock their full potential. Starr’s career trajectory reflects a commitment to professional excellence, with proof of significant accomplishments across various leadership roles.
Starr Allen-Pettway President and CEO, Image courtesy of Matrix Human Services
As a seasoned professional, she has driven transformative projects and achieved organizational goals that have a lasting impact. So, she knows what game-changing leadership is and highlighted Pilgrim’s leadership as such for the organization.
“Her strategic insight and operational expertise will bolster our efforts to serve Detroit’s most vulnerable populations and achieve lasting change,” Allen-Pettway said.
Pilgrim is committed to building a culture of accountability, innovation, and excellence at Matrix. She plans to implement innovative programs and optimize service delivery, leveraging data to meet the community’s ever-evolving needs.
“This is more than a role – it’s a responsibility to our Detroit community,” Pilgrim stated.
“I am deeply honored to be promoted to Chief Operating Officer at Matrix Human Services. Together, we will build a culture that drives meaningful change, empowers individuals, and transforms lives, ensuring a brighter future for generations to come.”
Dr. Bobbie Hayes Goodrum, a seasoned educator with over 25 years of experience, joins Matrix Human Services as the new Vice President of Early Childhood Programs. With a passion for educational equity and a dedication to improving the lives of children and families, Dr. Goodrum is poised to lead Matrix’s early childhood initiatives, enhancing educational outcomes for Detroit’s youngest learners.
“We are thrilled to welcome Dr. Goodrum to Matrix Human Services,” said Allen-Pettway.
“Her deep commitment to educational equity, paired with her leadership excellence, aligns perfectly with our mission to empower families and equip children with the tools they need for lifelong success.”
In her new role, Dr. Goodrum will lead efforts to ensure every child in Matrix’s care has access to high-quality, inclusive early learning opportunities. She is dedicated to creating a future where every child has the resources and support needed to thrive.
“Education is the great equalizer – it has the power to break down barriers, ignite potential, and transform lives,” Dr. Goodrum said.
“I am incredibly proud to join Matrix Human Services and dedicate myself to shaping brighter futures for Detroit’s youngest learners. By uniting with families, educators, and the community, we will lay the foundation for Detroit’s next generation, building a legacy of hope, resilience, and excellence.”
Both Pilgrim and Dr. Goodrum bring invaluable leadership to Matrix Human Services as the organization continues its mission to break the cycle of poverty in Detroit. Their appointments signal a new chapter of growth and impact, reinforcing Matrix’s commitment to empowering individuals, strengthening families, and creating sustainable change in the community.
For more information about Matrix Human Services and its programs, visit www.matrixhumanservices.org/
