If you’re worried about staying on top of your bills this winter, help is here.
As of October 1, qualified Michigan residents, can apply for expanded financial help with their electric and gas bills. Whether you’re behind on payments or just need extra support, there are programs designed to help you stay safe and warm.
DTE Is Here to Help You Stay Connected
No one should have to go without power. If you’re struggling to pay your bill – or think you might soon – please reach out right away. DTE Energy is here to help you find the support you need. While customers can reach out at any time, October marks the beginning of the new fiscal year for Michigan Energy Assistance Program (MEAP) and a variety of other energy assistance programs. This year, not only will additional funding be available, the eligibility has also expanded providing access to more Michiganders than ever before.
Call DTE at 800-477-4747 | Visit dteenergy.com/help
Programs That Can Help You
Here are some of the financial assistance and payment support programs available:
Financial Assistance
- State Emergency Relief (SER)
If you have a past-due bill or a shutoff notice, SER can help right away. Call 2-1-1 or visit newmibridges.michigan.gov
- Michigan Energy Assistance Program (MEAP)
You may also qualify for help through MEAP. In addition to energy assistance, this program also teaches budgeting and energy-saving tips. Visit michigan.gov/energyassistance
➤ Michiganders earning up to 60% of the state median income (approximately $70,000 annually for a family of four) are now eligible for MEAP funds.
- Home Heating Credit
You may be able to get a credit on your taxes to help with heating costs. Contact United Way or Accounting Aid Society for help.
➤ File between January and September 2026
- Residential Income Assistance Credit
You may qualify for a monthly discount on your bill. Visit dteenergy.com/help
Payment Plans
- Low-Income Self-Sufficiency Plan (LSP)
A 2-year plan with fixed monthly payments based on your income. Visit dteenergy.com/lsp
- Payment Agreement
Set up a payment plan to catch up on your balance over time. Visit dteenergy.com/help
Protection from Shutoff
- Active Military Protection
If you’re on active duty, you can get up to 90 days of shutoff protection. Visit dteenergy.com/help
- Critical Care Protection
If someone in your home uses life-support equipment, you may qualify for shutoff delay or service restoration. Visit dteenergy.com/help
➤ Requires a form from your doctor
- Medical Emergency Protection
If you have a medical emergency, you can get up to 21 days of protection. Visit dteenergy.com/help
➤ Requires a form from your doctor
- Senior Winter Protection (65+)
No shutoffs from Nov. 1 to March 31. Visit dteenergy.com/help
- Winter Protection Plan
Prevents shutoff during winter if you pay at least 7% of your estimated yearly bill. Visit dteenergy.com/help
- Shutoff Protection Plan
Year-round protection if you make monthly payments. Seniors 65+ are also eligible. Visit dteenergy.com/spp
Energy Efficiency Help
- Energy Efficiency Assistance Program (EEA)
Get free upgrades to make your home more energy-efficient. Visit dteenergy.com/eeassistance
- Weatherization Assistance Program
Free services to help lower your energy use and bills. Visit michigan.gov/weatherization
If you or someone you know needs help, please don’t wait. Support is available, and DTE is ready to walk with you every step of the way.
* Customers age 62 prior to October 31, 2023, will remain eligible for protection.
