Residents of Detroit now have access to free computer support and repair services right in their neighborhoods. The City of Detroit’s Department of Innovation and Technology has launched Motor City Tech Bars, with the goal of providing equitable access to technology for all residents. Two locations are already open at the Redford and Douglass branches of the Detroit Public Library, offering hands-on support and digital literacy training to those in need.
Motor City Tech Bars are rolling out in three phases, with a total of seven locations planned across each of the city council districts by June 2025. The initiative ensures that all Detroiters have access to free diagnostic and repair services for their laptops, phones, and other smart devices. Walk-ins are welcome, and residents can also make appointments. E-waste recycling bins will be available at every site, allowing the community to safely dispose of outdated or broken electronics.
The Redford Branch Library in District 1 and the Douglass Branch Library in District 6 are the first two locations serving residents. Plans are in place to expand the service to Stoudamire Wellness Hub in District 4, MACC Development and the International Institute of Metropolitan Detroit in District 5, Adams Butzel Recreation Center Complex in District 2, and the Comcast Lift Zone at the Boys & Girls Clubs of Southeastern Michigan in District 7.
Human-I-T, a key partner in this initiative, recognizes the importance of digital literacy and access to technology for all Detroit residents. Art Thompson, Director of the Department of Innovation & Technology, emphasized the importance of bridging the digital divide and how these Tech Bars will make a meaningful impact in communities across the city. “Human-I-T is honored to collaborate with the City of Detroit and Detroit Public Libraries to empower Detroiters with equitable access to digital literacy skills training services and free tech support through the Motor City Tech Bar. Together our efforts will continue to get our local community away from the wrong side of the digital divide.”
The Detroit Public Library has been a longstanding advocate for digital inclusion, providing access to technology for decades. Christopher Korenowsky, Chief Operations and Customer Experiences Officer of the Detroit Library, acknowledged the library’s commitment to ensuring Detroiters have free access to the resources they need. “The Detroit Public Library (DPL) has been at the forefront of bridging the digital divide for customers for generations. Public libraries began offering access to technology in a concentrated way in the early 1990s, and DPL has led the charge since that time. DPL is proud to continue to ensure technology access is open to all and free of charge while working with our partners on this digital equity initiative.”
Residents like Eugene Harris are already experiencing the benefits of the Tech Bars. At the Douglass Branch, Harris received assistance with his laptop, allowing him to complete essential online tasks that had previously been a challenge. Stories like his highlight the importance of these services and how they are helping individuals stay connected in an increasingly digital world.
The planned rollout includes several phases to ensure each district is covered. The first phase introduced the Redford Branch Library and Douglass Branch Library, both of which are fully operational. Phase two will bring services to Stoudamire Wellness Hub and two locations in District 5, including MACC Development and the International Institute of Metropolitan Detroit. The final phase will expand services to the Adams Butzel Recreation Center Complex in District 2 and the Comcast Lift Zone at the Boys & Girls Clubs of Southeastern Michigan in District 7.
Detroiters looking to take advantage of the Motor City Tech Bars can call 888-391-7249 or visit human-i-t.org/tech-support-overview to learn more and schedule an appointment. The service is exclusively available to Detroit residents, ensuring that those within the city have prioritized access to essential tech support and literacy programs.
The launch of the Tech Bars addresses a longstanding need for accessible tech support in Detroit, where many residents lack access to affordable repair services. The initiative aims to empower the community by providing free support and training, equipping Detroiters with the tools needed to navigate the digital landscape confidently. These services go beyond simple repairs, offering one-on-one assistance and digital literacy courses to help residents develop crucial tech skills.
Tech Bars are part of a larger effort to bring digital equity to Detroit neighborhoods. By placing them within established Tech Hubs, the city is ensuring that residents have easy access to support and resources in spaces they are already familiar with. These hubs serve as community gathering places, offering a range of services designed to support residents in achieving their digital goals.
Detroiters have long faced challenges with the digital divide, and initiatives like the Motor City Tech Bars are critical in addressing the issue head-on. Many individuals and families in the city struggle with outdated technology, limited access to broadband, and a lack of knowledge about how to navigate digital platforms effectively. This initiative seeks to change that narrative by offering free, accessible solutions to common tech issues.
Community members are encouraged to take advantage of the available services and spread the word to neighbors and loved ones who might benefit. Whether it’s troubleshooting a slow laptop, learning how to use a new device, or safely recycling old electronics, the Tech Bars provide a valuable resource to all Detroit residents.
As Detroit continues to evolve in the digital age, investments like these will play a vital role in ensuring that no resident is left behind. Digital literacy is no longer optional; it is a necessity in today’s world. Motor City Tech Bars represent a step forward in creating a more connected, informed, and empowered Detroit.
Residents can visit the current open locations at the Redford Branch Library at 21200 Grand River Ave or the Douglass Branch Library at 3666 Grand River Ave. Additional locations will open in the coming months, expanding access to even more neighborhoods.
Bridging the digital divide requires a collective effort. The collaboration between the City of Detroit, Human-I-T, and the Detroit Public Library is an example of how communities can come together to create real, lasting change. Tech Bars are more than just a place to fix devices; they are a lifeline to the digital world and an opportunity for growth and empowerment.
The Motor City Tech Bars initiative stands as a testament to the city’s commitment to ensuring that technology access is a right, not a privilege. With the full rollout expected by June 2025, more Detroiters will have the opportunity to stay connected, informed, and empowered in a rapidly changing digital landscape.
This story is part of the Digital Equity Local Voices Fellowship Lab. The Lab initiative is made possible with support from Comcast NBCUniversal.
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